MoneyWisdom Blog

The 7 Alerts That Protect Your Account Against Fraud

Posted by Hanscom Federal Credit Union on May 14, 2019 10:28:00 AM

woman holding cell phone in her hands

Wouldn’t you like to know immediately if someone if trying to tap into your home equity line? You can when you set alerts through Online Access HD on your Hanscom FCU accounts. The alerts will appear by email, text, or phone to let you know, and in seconds, you'll be aware if someone is attempting to guess your login ID or if an invalid password has been submitted.

Alerts not only keep you up-to-date with your accounts, but they can help you manage your money and prevent accidental overdraft fees.

Two alerts are standard with Hanscom FCU accounts with Online Access HD. You will be notified if your password is changed and if your secure delivery contact information is changed. If you get one of these messages and you haven’t made any changes, contact us immediately so we can ensure your account is secure.

Here are some additional, optional alerts that we highly recommend. You can set them up in Online Access HD using the Alerts and Security options in the left side menu.

  1. Account notice. We’ll tell you when an account hits a specified balance or send a notice for every transaction. If you aren’t expecting activity, or your balance is too low for comfort, you can take action right away.
  2. Alert me when my security alert preferences are changed. Get a warning in case there is an attempt at fraud.
  3. Alert me when a new user is created. You will know immediately if someone tries to add themselves to your account.
  4. Alert me when the forgot password process is successfully completed. Be sure no one has gained access to your account by requesting a new password.
  5. Alert me when a computer/browser is successfully registered. This lets you know when another computer or browser is registered. If it’s not familiar, you should investigate.

There are many other alerts you can activate, depending on your preferences. You don’t need to be an expert to use alerts. They're free and easy to set up. All you need is access to your account online and an email, phone number, or text messaging. Please remember that charges from your service provider may apply.

If you have questions or want to learn more, contact us or stop by a branch.

Learn more about  Online Access HD

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Topics: security, Mobile Banking

 
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