MoneyWisdom Blog

What to Do After a Data Breach

Posted by Diana Burrell on Oct 15, 2018 9:20:23 AM

Several years ago, a thick envelope landed in my mailbox. Its return address was that of the hospital where I’d been receiving treatment. Upon opening the envelope, I was horrified that it contained not only my own medical records, but those of twelve other patients, along with our insurance claims. For some unknown reason, the hospital had put my address on the envelope instead of the claims processor’s address.

I promptly called the hospital to report the erroneous mailing and was instructed to destroy the records, which included patient names, addresses, and their own detailed health information. Several months later, I received a letter from the hospital offering me a year’s worth of free credit protection because of their mistake. What did the hospital do beyond that to secure these wayward records? Nothing. They took my word for it that I'd destroyed the mailing. What if those records had gotten into the hands of someone who wasn't diligent and trustworthy?

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Topics: security, Online Banking, Credit Card

Five Ways We Keep Your Online Access Secure

Posted by Scott Heinz on Oct 5, 2018 11:18:00 AM

It's our responsibility at Hanscom FCU to keep your member information as safe as possible, and it's a responsibility I take seriously. Yes, I get that it can be frustrating to deal with the layers of security required to access your account information. You just want to jump on your computer to check your balance and not have to jump through hoops to do it! But rest assured, these so-called hoops are for protection of your identity and assets. Here are five important ways we keep your online access with us secure:

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Topics: security, Online Banking

How to Protect Your Computer From Malware

Posted by Diana Burrell on Sep 11, 2018 2:40:32 PM

Recently two of our members reported unauthorized charges on their Hanscom Federal Credit Union credit cards. Both members stated their cards had been compromised when they clicked on a pop-up ad that appeared after they’d completed a survey on a third-party web site. The pop-up ads offered a choice of three “free prizes” when the member paid a shipping and handling fee. What neither member realized is they were also signing up for ongoing subscriptions of products, which would be charged to their credit cards each month.

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Topics: scams, Credit Card, security

Scam Alert: Beware of the Fake IRS Refund Check

Posted by Diana Burrell on Mar 26, 2018 7:00:00 AM

It’s tax season and a new scam involving stolen data from tax professionals, fraudulent tax filings, and erroneous checking account deposits has law enforcement and the Internal Revenue Service (IRS) on high alert.

Here’s how the scam works and what to do if a mysterious tax refund appears in your checking account or mailbox.

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Topics: scams, Checking, security

Online Dating Scams: Breaking the Heart and the Bank

Posted by Sandra Quadros Bowles on Feb 5, 2018 1:09:01 PM

She opens her messages from the online dating site and her heart skips a beat.

Someone wants to meet her. But not just any man. He is the man of her dreams, dreams sparked the first time she watched An Officer and A Gentleman and enhanced by a decade of Lifetime movie-watching.

In his photo, he sports a military uniform and is dashing, clean cut, a man of action.

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Topics: scams, security

6 Security Steps for Protecting Personal Information

Posted by MoneyWisdom Newsletter on Jan 17, 2018 4:53:33 AM

With increasing news reports about data breaches, take precautions now to protect your identity:

1. Check your credit report.
As a member of Hanscom FCU, you can request a free copy of your credit report. Visit www.hfcu.org/score to learn more.

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Topics: security

Owner beware: Scammers target small businesses with these schemes

Posted by Hanscom Federal Credit Union on Dec 30, 2017 7:00:00 AM

The three-letter message on the caller ID strikes fear in any American’s heart: IRS. You pick up the phone, nervously, to hear a somber voice with an unsettling message.

“This is the IRS,’’ the voice intones, confirming the caller ID information. Adjustments have been made to your tax account and an immediate payment is due, the caller is informed. Payment must be made over the phone by cash, wire or services, such as MoneyGram. Even iTunes gift cards will suffice. If not, police will be at your location within an hour.

Reading about such an incident should trigger internal alarm bells. This kind of

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Topics: scams, security, Business

Teachers School Us on Social Media Use

Posted by Hanscom Federal Credit Union on Nov 20, 2017 7:00:00 AM

Information breaches are becoming the norm rather than the exception these days. Equifax. Yahoo. Verizon. Facebook.

The list goes on, yet most people don’t change how they live in and use the online stratosphere. They think it won’t happen to them, or the effects won’t be life-changing. What they don’t realize — usually until it’s too late — is: It does and it is.

So, what steps can you take to safeguard your identity while still enjoying social media?

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Topics: security

4 Ways to Send Money for the Holidays

Posted by Hanscom Federal Credit Union on Nov 8, 2017 7:30:00 AM

My grandmother, known to all as Nana, always sent a little something to her grandchildren for birthdays and holidays. Once she tucked a few dollars inside a Halloween card when I was at college, telling me to spend it however I wanted. “Even on pizza,” she wrote.

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Topics: Money Management, Holidays, security

Top Precautions to Take Following the Equifax Hack

Posted by MaryJo Kurtz on Sep 8, 2017 1:21:43 PM

On September 7, consumer reporting agency Equifax announced that hackers gained unauthorized access to its data files. As many as 143 million people, mostly in the United States, are potentially impacted by this breach. The company also identified criminal access to information involving residents of the United Kingdom and Canada, adding that no other countries were affected.

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Topics: security, scams

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