---
title: All About Hanscom FCU's New Password Requirements
description: On May 22 Hanscom FCU will require a longer and more complex password for members who use Online Access HD.
image: https://go.hfcu.org/hubfs/lock-on-keyboard_webopt.jpg
---

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# All About Hanscom FCU's New Password Requirements

** [Hanscom Federal Credit Union](https://go.hfcu.org/blog/author/hanscom-federal-credit-union) ** May 16, 2019

![lock-on-keyboard_webopt](https://go.hfcu.org/hubfs/lock-on-keyboard_webopt.jpg)

Members who create a new password for use with Online Access HD to check account balances or pay bills will soon notice a change. On Wednesday, May 29, Hanscom FCU is changing the requirements for creating a password. This is part of our continuing effort to strengthen online security for our members.  

Right now, our existing password requirement is one that's six to 30 characters in length and includes letters and at least one number.

On May 29th, we're increasing the minimum password length to 10 characters (maximum 50) and requiring at least one uppercase letter in addition to letters and at least one digit. We are also allowing special characters, except for < and >, although they're not part of the new password requirement.

Why is Hanscom Federal Credit Union requiring this change? I asked our assistant vice president of digital strategy, Scott Heinz, and he said, "We want to come to a higher standard of security, and make our password requirement more sophisticated to make it difficult for fraudsters. Right now, the industry standard on password length is eight characters. But we've been hearing industry talk about increasing the standard to 10 characters, so we decided to get ahead of that."

***While members who currently use Hanscom FCU's Online Access are not required to change their passwords*** to adhere to these new standards, this announcement is an opportunity to make the change and increase password strength.

"The new requirements will be clearly explained on the password change page," said Heinz. "You'll get instant feedback if your password is meeting the requirements, which will be in red. Once they're no longer red, you'll know you're good."

If you still have questions or a challenge changing your password, please contact Hanscom FCU's Member Relations at 800-656-4328.

[![Learn more about  Online Access](https://no-cache.hubspot.com/cta/default/118438/67d2118b-68ab-4c49-99e1-de0dc5a92023.png)](https://cta-redirect.hubspot.com/cta/redirect/118438/67d2118b-68ab-4c49-99e1-de0dc5a92023)

*Others are reading:*

- *[The 7 Alerts That Protect Your Account Against Fraud](https://go.hfcu.org/blog/how-account-alerts-protect-against-fraud)*
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- *[How Direct Deposit and Payday Perqs Improved My Life](https://go.hfcu.org/blog/how-direct-deposit-and-payday-perqs-improved-my-life)*
- *[7 Steps to Take When ID Theft Happens With Your Social Security Number](https://go.hfcu.org/blog/7-steps-to-take-when-id-theft-happens-with-your-social-security-number)*

 

**

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### About Author

![Hanscom Federal Credit Union](https://go.hfcu.org/hubfs/HFCU-Profile-1000x1000.jpg)

Hanscom Federal Credit Union

Hanscom Federal Credit Union, a purpose-driven $1.9 billion organization based in Littleton, MA, empowers its members to achieve financial wellness. Hanscom FCU serves over 95,000 members across the country and overseas through 16 branches, over 100,000 surcharge-free ATMs, 5,000 contact centers, and a web-based branch.

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The website you are about to visit is solely the responsibility of the merchant or other party providing the site. The content of this third-party site, including materials and information, is solely the responsibility of the provider of the site. The Credit Union is not responsible for any such third-party content. Any transactions that you enter into with a vendor, merchant or other party that you access through this third-party site are solely between you and that vendor, merchant or other party. The Credit Union does not endorse the content contained in this third-party site, nor the organization publishing the site, and hereby disclaims any responsibility for such content. The Credit Union Privacy Policy does not apply to this third-party site, and for further information you should consult the privacy disclosures of the third-party site.

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